Clear Clarification from Taqychan Travel Regarding the Issue of Pilgrims' Fund Embezzlement

Kapanlagi.com - Various negative news has been surrounding Taqy Malik's life recently. One of them is the accusation of embezzling funds from umrah participants registered in his business, Taqychan Travel. The embezzled funds are even said to reach billions of rupiah.

In response to the increasingly sensational news, Taqychan Travel finally spoke up and clarified the issue through their Instagram account @taqychantravel. As an introduction, they explained that Taqy Malik's travel business had successfully sent dozens of groups without any problems before. However, obstacles started to arise when the pandemic hit the world.

"Alhamdulillah, Taqychan Travel started operating in early 2019. Until the end of March 2020, we had sent dozens of groups with hundreds of pilgrims. The last departure was in February 2020, and unfortunately, on March 1st, the departure was canceled due to the pandemic, causing the group of pilgrims who were supposed to depart in March to be postponed," wrote Taqychan Travel.

"The current pandemic situation is uncertain, and we are still waiting for good news from the Saudi authorities and our government, but there has been no positive update regarding umrah." Until early November 2020, the Saudi authorities finally opened, but with strict protocols and limited numbers, so the implementation of Umrah is no longer as comfortable as before, with many restrictions. Even in early 2021, the Saudi authorities issued a decision that Indonesia is one of the countries prohibited from entering Saudi," he added.

1. Taqy Malik Digs into His Own Pocket as a Form of Responsibility

Well, because of the above conditions, the registrants finally chose to request a refund for the money they had already paid. From here, the obstacles occurred, considering that the refund process could not run smoothly due to several unavoidable reasons by Taqychan Travel.

"We can't do much, not to mention other travel agencies that can only be disappointed. Because it has been a long time since we operated and finally stopped. However, this uncertain condition started since early February 2021, some pilgrims began to request a refund for the money they had deposited for Umrah to the travel agency due to various reasons related to the pandemic and the economy. Alhamdulillah, at that time there were around 30-40 pilgrims whose refunds we processed," explained the statement from Taqychan Travel.

 

 

 

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The refund process was delayed because in fact, Taqychan Travel had already paid most of that money for various purposes such as accommodation, hotel bookings, and others. However, due to the continuous flow of refund requests, Taqy Malik, as the commissioner, finally intervened to use his own money to cover the 'debt'.

"With this uncertain situation, we still accept and process refund requests from several pilgrims, although there are many obstacles and technical challenges in the field, including the transfer process. The last obstacle is the limited company funds because some have been paid for hotel and accommodation expenses, tickets, and LA in Saudi Arabia, including preparations in Jakarta, causing delays. As the management, we immediately reported this condition to Mas Taqy Malik as the Commissioner, so he as the Commissioner is not directly involved in the operational travel. However, because he feels responsible, he used his personal funds to partially refund and support the pilgrims," he explained further.

2. Refund Process is Almost 100% Complete

credit: instagram.com/taqychantravel

Currently, the refund process is almost fully completed, considering that there are still some pilgrims who have not applied for a refund. With this statement, Taqychan Travel hopes that the public will not immediately believe various negative news circulating in the mass media about this case.

"Alhamdulillah, all the pilgrims who requested a refund have had 100% of their funds paid back. There are only a few pilgrims left whom we are waiting for a response regarding their refund request, and if not, we will, God willing, still faithfully keep the pilgrims' money for the next departure. Hopefully, this information can provide a clear picture of the circulating issues and put an end to baseless accusations. We hope that prospective pilgrims can understand and thank you for their trust," concluded Taqychan Travel's statement.

(kpl/gtr)