Facebook, Instagram, and WhatsApp Down for 6 Hours, the Worst Incident Since 2019

Kapanlagi.com - Users of Facebook, Instagram, and WhatsApp were worried on Monday (10/4/2021) night as all three services experienced an outage. Starting from 23:06 WIB, Facebook took six hours to fix all of its services and went back online at around 05:00 WIB the next day, Tuesday (10/5/2021).

It is said that this incident is the worst outage since 2019, when the Facebook site was offline for more than 24 hours. This incident certainly had a significant impact on small businesses and creators who rely on this service to generate income.

Within Facebook itself, it is stated that the outage has disrupted almost all internal systems used by employees to communicate and work. According to The Verge, some employees had to communicate through their work-provided Outlook email accounts, although they could not receive emails from external addresses. Employees who had already logged into work tools such as Google Documents and Zoom before the outage could still use them, but those who needed to log in with their work email were blocked.

1. Not the First in 2021

This incident is not the first time that Facebook, Instagram, and WhatsApp have crashed in 2021. A few months ago, precisely in March 2021, a similar incident occurred, causing many netizens to complain.

At that time, not only Facebook, Instagram, and WhatsApp were down, but also the Messenger chat application. These services could not be refreshed, and users could not upload any posts.

Unlike the incident on October 4th to 5th, 2021, which was experienced by users in almost all countries worldwide, the service outage in March only occurred in Europe, Australia, Asia, Africa, and Southeast Asia.

2. Flood of User Complaints

Just like before, this incident also received thousands of reports from Facebook, Instagram, and WhatsApp users. According to Liputan6.com, the Tekno Liputan6.com team monitored around 60 thousand users reporting problems with Facebook and 54 thousand users complaining about WhatsApp being down.

On the other hand, there were about 1,691 reports for Instagram and 2,984 reports related to Facebook Messenger issues. These complaints were widely expressed on Twitter, becoming one of the trending topics in both Indonesia and the world on Monday (10/4/2021) night.

There were more than 800 thousand tweets complaining about WhatsApp being down. Furthermore, the hashtag #Instagramdown was also trending, mentioned more than 50 thousand times by netizens.

(kpl/rsp)