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Received a Chat from a DANA Account That is Frozen? Don't Believe It Right Away, Here's How to Confirm!

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Received a Chat from a DANA Account That is Frozen? Don't Believe It Right Away, Here's How to Confirm! Illustration of a woman holding a smartphone (c) ryanking999/Depositphotos.com

Kapanlagi.com - The presence of digital wallets is indeed very helpful in the midst of an ever-evolving era like today. Now, you no longer need to hassle with carrying large amounts of cash or queuing at ATMs when you want to shop. Transactions can now be done using the QRIS scan feature with the digital wallet application available on your smartphone.

One of the digital wallets widely used by the public is the DANA application. Besides having complete features, DANA also offers many benefits.
However, it cannot be denied that in this digital era, there are also opportunities for irresponsible individuals to carry out actions that can be detrimental. If you're not cautious, you might fall victim! One example is the scam modus that misuses the name DANA. By sending a Fake DANA Account Recovery Link, these irresponsible individuals are preying on their victims. Let's take a closer look at safe tips to avoid falling victim to scams.

Received a Chat Stating Your DANA Account is Frozen? It Could Be a Scam!

There are many digital scams that are rampant. Just a little negligence can have detrimental effects on you. Therefore, it is very important to always stay calm and vigilant, especially regarding sensitive matters related to personal data and financial accounts.

One thing that should make you cautious is a chat or contact informing you that your DANA account is frozen and that you need to click a link to recover it. Don't believe it right away and panic, as this will prevent you from thinking clearly. Once your mind is calm, you can differentiate between real information and scams.

Monitor, Confirm, and Report Anything Suspicious

How can you distinguish between official information and scams? Through the #AwasJebakanBadman campaign, DANA shares several tips you can follow to stay safe.

The first thing you should do is to monitor first. Be aware and detect if there are any suspicious actions contacting you. For cases of the fake recovery link scam for DANA accounts, you can first check whether your DANA account is indeed frozen or not.

Additionally, what you need to do is pay close attention to every sentence or statement from the person contacting you and analyze it using good logic. Don’t rush to click on any links provided before you can distinguish whether the information is real or just a scam.

The next step is to confirm. Check the suspicious activity, is it really from a trusted source? The way to do this is by copying and pasting the link/number/social media that contacted you into the features provided in DANA Protection.

If the results from tracking via DANA Protection prove to be a scam, the next step is to report! Make sure you report the suspicious individual who contacted you through the features available in DANA Protection. You can do this by clicking the report feature via Complaint Number, and you will be connected to services from KOMINFO.

Share on Social Media so Close Ones Don’t Fall for Similar Scams

If it has been confirmed that the chat regarding your DANA account being frozen is a scam, don’t forget to share this experience so that those close to you don’t fall into the same trap. Share your story on social media to raise public awareness about similar actions. Don't forget to also share steps or ways to address it so that more people are educated about this online scam modus. By doing so, you can spread goodness too!

Even though information that DANA accounts are frozen can cause panic, make sure to stay calm and verify the truth. For those who still don't have a DANA account, hurry up and download now for the convenience of any transactions to meet daily needs. Stay vigilant!

(kpl/wri)

Disclaimer: This translation from Bahasa Indonesia to English has been generated by Artificial Intelligence.
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