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4 Ways to Permanently Delete Your Gojek Account, Use as a Solution When Hacked

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4 Ways to Permanently Delete Your Gojek Account, Use as a Solution When Hacked Illustration (Credit: Unsplash)

Kapanlagi.com - Gojek has become one of the popular transportation service provider applications in Indonesia. Not only transportation, Gojek can also be used as an application for paying bills, ordering food, and so on. Despite the many conveniences offered, there are still reasons why someone might want to find a way to delete their Gojek account permanently.

One reason is when the account is hacked. Sometimes, all the conveniences at your fingertips on your phone come with such risks. You must ensure that the application is not accessed by others. Well, if you encounter such a dangerous situation, some of the following ways to delete your Gojek account may be a solution.

In addition to various ways to delete your Gojek account, the following information is also accompanied by further explanations about the reasons for deletion. That way, you can immediately switch to a new, safer account.

Basically, the Gojek application does not provide a menu for deleting accounts. You can directly uninstall the application from your phone as usual. However, you can still use customer support services to request deletion.

1. How to Delete Gojek Account via Email

The first way to delete your Gojek account is through email. To do this, you can follow these steps:

- Open the email application on your Android phone.

- Log in to the email account that is registered as a Gojek user.

- Send an email requesting account deletion, including your username and registered phone number on Gojek.

- Send the account deletion request email to customerservice@gojek.com.

2. Delete Gojek Application

This method of deleting your Gojek account is quite effective in stopping hacking attempts. By doing this, your Gojek account can be removed from someone else's phone who is trying to hack it. Then you can delete it permanently.

- First, you need to log in to Gojek using your phone number. This step is to ensure that all connected accounts are automatically logged out. The Gojek system can detect if an account is logged in on two different devices.

- Then, log out of your Gojek account from the application. This step is to ensure that your Gojek account is not hanging or stuck in the application when you delete it permanently.

- Go to the application settings and delete data and cache. This step is optional, but deleting cache and history can make your phone run faster.

3. How to Delete Gojek Account via Customer Service

In addition to the above steps, there is still another way to delete your Gojek account that you need to apply via phone as follows.

3. Open the phone app on your device

- Before deciding to use this method, you need to make sure your Gopay balance first. If the account is deleted, the balance will also be considered void when the account is deleted.

- If you're sure, just dial the number (0221) 5084-9000 and make the call.

4. Visit the Gojek Branch Office

Gojek branch offices are now spread across various major cities throughout Indonesia. If you want to use this method, please visit the nearest branch office from your place of residence. This way, you can directly explain the problems and reasons you are experiencing.

4. Reasons to Delete Gojek Account

In addition to knowing several ways to delete your Gojek account above, you also need to pay attention to the following reasons. Knowing them can increase awareness of dangerous situations that you may experience.

1. Not Active Anymore

If you are a Gojek driver, you don't need to delete your account if it's no longer active. You can still use it again if needed in the future. However, if you have found another suitable job, it's not wrong to delete it because the account will not be used anymore.

2. Account Hacked

Gojek account hacking may happen to you. This is also a reason why many people choose to delete their account. Leaving the account in the hands of irresponsible hackers is a dangerous situation. Your account can be misused for various frauds.

3. In addition to avoiding account leaks due to hackers, deleting your Gojek account can also be used when you decide to switch to a new phone number. This way, you can easily access it using the new number.

Well, KLovers, those are some ways to delete your Gojek account that you can apply easily. Information about the reasons for deletion above also needs to be learned to avoid the behavior of hackers who often use other people's identities for fraud.

(kpl/ans)

Disclaimer: This translation from Bahasa Indonesia to English has been generated by Artificial Intelligence.
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