Since the Beginning, Okie Agustina Wants to Solve Problems with Travel Agents in a Good Way

Kapanlagi.com - In early March 2019, the former wife of the vocalist of the band Ungu, Okie Agustina reported a travel agent named PT. Hidayatul Imam Abadi because she was not sent for umrah and her money was not refunded.

After being immersed in the problem, finally both parties agreed to reconcile with a good settlement.

"Actually, from the beginning we reported this because there was no good intention, we were waiting for good intention from the travel party. That's why yesterday the important thing is that there is already good intention and we actually don't want to be complicated like this, but because the travel party is good, so we agreed," said Okie Agustina.

1. Cooperative Travel Agent Party

In addition, Gus Bejo and Falky Parera, as legal representatives, also stated that the reported party is cooperative in resolving the issue. The legal representative of Okie Agistuna mentioned that technical constraints are the reason why PT. Hidayatul Imam Abadi did not send Okie.

"For some time, the reported party has cooperatively informed Ms. Okie and Mr. Gunawan that there are indeed several reasons why the umrah departure cannot proceed. However, they are responsible and committed to refund our clients' money," said Gus Bejo.

2. Can Take Lessons

Since then, Okie Agustina admitted to being traumatized by using travel agent services. However, she can still take lessons from this problem.

"Of course, our intention was to worship, but we were given a test, so we just take the lessons. Next time, we have to be more careful in choosing a travel agent, we have to check whether they are registered or not," concluded Okie Agustina.

(kpl/irf/dwn)