Order Guarantee According to Schedule, Shopee Guarantee On Time Makes Shopping More Convenient

Kapanlagi.com - Online shopping trends are growing in society. This activity has now become part of everyday activities for people, whether to fulfill primary to tertiary needs, or to seek entertainment and inspiration.

There are many reasons why people prefer to shop online. Starting from the convenience and flexibility of shopping time, the benefits and variety of promotions offered, to the complete choice of brands and products. However, buyers clearly have to be patient and wait for the order to arrive in order to enjoy the purchased items.

This is often the reason why someone feels hesitant to shop online, because they are afraid that the goods will arrive late or not at all. Seeing this need, Shopee continues to innovate in creating solutions that provide the best online shopping experience through the latest program, On Time Guarantee.

The On Time Guarantee Program provides a guarantee of delivery time for users who make purchases on Shopee. If the order exceeds the Guaranteed Arrival date (stated delivery time), then the buyer can get a free On Time Guarantee voucher that can be claimed before the order status changes to completed. Introduced since mid-February, now the program can be enjoyed anytime by users to shop safely and comfortably.

Monica Vionna, Director of Marketing Growth at Shopee Indonesia, said, “Seeing the increasing demand of the community when shopping online certainly encourages Shopee to continue exploring our strategies in creating the best service. User trust in Shopee is the foundation for us to continue innovating and creating attractive programs," he said.

He continued, "We present this On-Time Guarantee program to provide comfort for all Shopee users. Various programs, campaigns, and interactive features that we present are expected to be solutions in meeting the daily needs of users. Especially in welcoming the Ramadan moment, Shopee sees an increasing online shopping behavior, especially in the fashion, beauty, home supplies, hampers, and many more categories. Hopefully, with the launch of this On-Time Guarantee, Shopee will become a safe and trusted online shopping destination."

On-Time Guarantee: Fast and Safe Delivery Assurance

With the On-Time Guarantee, Shopee users can enjoy the convenience of shopping with a more precise delivery time assurance. Buyers will receive an On-Time Guarantee voucher if the order exceeds the specified delivery date or the Guaranteed Arrival. The voucher can be claimed before the order is completed. Here are practical steps to shop comfortably with the On-Time Guarantee:

Check the Guaranteed Arrival before check-out

When placing an order, users can choose the desired shipping option. After clicking and selecting the delivery method, pay attention to the Guaranteed Arrival date displayed on the checkout page.

Monitor the status of your order delivery

To ensure that the item arrives on time, check the delivery status of your order as well as the Guaranteed Arrival date on the order details page. This is to keep you informed about the location of your order at that time and the estimated arrival time.

Claim free voucher if the order is delayed

If the order has not arrived before the Guaranteed Arrival date stated on the Order Details, you can claim the Guaranteed On-Time voucher provided by Shopee, which is a Discount voucher worth 10RB. To get it, on the Order Details page, select Claim, and after successfully claiming the voucher, users can click Use. Make sure you have read and understood the applicable terms and conditions.

Please note that the Guaranteed On-Time voucher needs to be claimed by the buyer before the order is marked as "Order Completed", either automatically by the system or by the buyer clicking the complete button on the My Orders page. The voucher given to users can be used for the next purchase, valid for 7 days after the voucher is claimed.

"Shopee is committed to creating a comfortable and enjoyable shopping experience for the entire ecosystem, both sellers and buyers. Users' trust through various feedback we receive inspires Shopee to continue innovating and introducing new programs and features," Monica concluded.

Now you don't need to hesitate anymore. The Guaranteed On-Time program can now be enjoyed by users for every purchase of their favorite products. Check more information about On-Time Guarantee with click here. Don't forget to download the Shopee app for free on the App Store or Google Play and activate ShopeePay to enjoy an easy and enjoyable shopping experience!

(kpl/wri)