Ruben Onsu Clarifies Issue of Debt Collector Visiting Sarwendah's House, Here’s the Explanation

Kapanlagi.com - Ruben Onsu's side responded to the news regarding the house of Sarwendah in the Cilandak area, South Jakarta, which was visited by a debt collector. This news emerged along with the issue of credit that Ruben Onsu is burdened with, said to be in default. In response to this information, Ruben's legal counsel, Minola Sebayang, provided clarification after direct communication with the relevant bank.

He explained that he had requested an official explanation from the bank to ensure the truth of the circulating information. In his statement, Minola mentioned that the communication confirmed that there was no assignment of a collection team that visited the house previously inhabited by Sarwendah and the children.

"To be sure, we also asked the bank. There is a person named Dimas from BCA, he is the one handling the credit in the collections department because it has entered the (non-performing) category. We asked, 'BCA never sent a debt collector, right Bang?','" said Minola Sebayang when met in South Jakarta on Thursday (23/7/2026).

1. Bank Asserts No Collection Agents Sent to Cilandak

Kapanlagi.com/Fikri Alfi Rosyadi

Minola stated that the information from the bank was conveyed through a conversation that he presented as evidence. Essentially, there was no instruction to carry out physical collections in the field, including at the Cilandak address associated with the news.

He then revealed the content of that communication which stated that no collection team was sent by the bank. This assertion became a reference for his side to refute the narrative circulating about the arrival of debt collectors.

"This morning, their side said, 'Good morning, so far the team hasn’t sent (debt collectors)'. So from these facts, at least we have uncovered one or two facts of falsehood," said Minola.

2. Details of Communication with the Bank

Kapanlagi.com/Fikri Alfi Rosyadi

In his statement, Minola explained that he contacted a bank officer named Dimas BCA who handles related credit in the collections department. According to him, the credit position discussed had already entered the "non-performing" category, so clarification from a primary source was necessary to avoid misinformation.

He mentioned that the confirmation step was taken directly to avoid misunderstandings regarding the collection process. From that communication, the bank confirmed that there was no order to anyone to visit the rumored address.

The statement from the bank, continued Minola, is part of the documents that are now being collected. His side is preparing official communication evidence, including conversation captures, to ensure that the information conveyed can be accounted for.

3. Public Appeal and Clarification Reasons

On the other hand, Minola urged those spreading news about the arrival of debt collectors to refrain from exacerbating the situation. He emphasized that narratives that do not align with the facts should be stopped as they have the potential to escalate the conflict that is currently in the legal process.

"But the fact is there is none. So let us not start looking for justifications or framing something that is not true," he said.

Minola added that this clarification is not intended to corner any party. He mentioned that this step was taken to prevent the creation of misleading digital footprints for Ruben Onsu and Sarwendah's children in the future.

"We sincerely apologize to the public if there are people out there who do not like the facts. Because as we have stated, the truth, when it comes, can sometimes hurt us or be painful," he concluded.

(kpl/far/fbi)