4 Ways to Claim BPJS Employment Online and Offline, Also Understand the Requirements for Success

BPJS Employment is one of the social protection programs for workers in Indonesia. This program provides old age benefits (JHT) that can be withdrawn according to the applicable regulations. For those of you who want to make a claim for BPJS Employment, understanding how to claim BPJS Employment and its requirements is very important.

The process of claiming BPJS Employment is actually very easy. Now, you can claim BPJS Employment with simple steps and uncomplicated requirements. Moreover, the claim submission method can be done both online and offline.

Now, to find out how to claim BPJS Employment and its requirements, just check out the following review:

1. Requirements for BPJS Employment Claims

Requirements for BPJS Employment Claims (credit: unsplash)

Before making a claim for BPJS Employment, you need to meet several requirements according to the type of claim submitted. There are two types of claims that can be made, namely partial claims (10% or 30%) and total claims (100%). Here are the requirements:

Requirements for Partial Claims (10% or 30%)

• Must have been a BPJS Employment participant for at least 10 years

• Must still be actively working

• Minimum age of 45 years

Documents required:

• BPJS Employment Participant Card

• E-ID Card

• Family Card

• Bank book (active account)

• Letter of statement of active employment from the company

• Tax Identification Number (if any)

Requirements for Total Claims (100%)

• Reached retirement age (56 years)

• Passed away

• Permanent total disability

• Stopped working (laid off or resigned)

• Moved abroad permanently

Documents required:

• BPJS Employment Participant Card

• E-ID Card

• Family Card

• Bank book (active account)

• Tax Identification Number (if any)

• Letter of statement of termination of employment/retirement

• Letter of permanent total disability (if relevant)

• Heir's letter and death certificate (for heir claims)

2. General Procedure for BPJS Employment Claims

The process of claiming BPJS Employment is now simpler and more flexible. Participants can choose to submit their claims online or offline according to their needs. Here are the general steps you need to follow:

1. Prepare all the required documents according to the type of claim.

2. Choose the method of submitting the claim (online or offline).

3. Fill out the claim application form completely and accurately.

4. Submit or upload the necessary documents.

5. Wait for the verification process from BPJS Employment.

6. Conduct an interview (if necessary).

7. Wait for the claim approval confirmation.

8. The funds will be transferred to your account.

3. How to Claim BPJS Employment Online Through the Official Website

How to Claim BPJS Employment Online Through the Official Website (credit: unsplash)

For those of you who want to make a claim online, BPJS Employment provides services through the official website. This method is practical and can be accessed from a computer or laptop. Here’s a complete guide:

1. Visit the official BPJS Employment site at www.bpjsketenagakerjaan.go.id.

2. Select the "Services" menu and then click "Online Claim".

3. Enter personal data such as NIK, full name, and membership number.

4. Select the type of claim you want to submit (JHT, JKK, or JKM).

5. Fill out the claim form completely and carefully.

6. Upload supporting documents according to the specified format.

7. Double-check all data, then click "Submit".

8. Save the claim submission number for tracking.

9. Wait for a notification via email or SMS for the online interview schedule.

The claim process through the website generally takes 3-7 working days.

4. How to Claim BPJS Employment Through the JMO Application

As another alternative, you can use the Jamsostek Mobile (JMO) application to file a BPJS Employment claim. This application is very practical as it can be accessed through a smartphone. Here’s how to claim BPJS Employment via the JMO application:

1. Download and install the JMO application from the Google Play Store or App Store.

2. Log in using your registered email and password.

3. Select the "Old Age Security" menu on the main page.

4. Click "JHT Claim" to start the application.

5. Select the reason for the claim from the available options.

6. Fill out the application form with accurate data.

7. Upload the necessary supporting documents.

8. Click "Confirm" to complete the application process.

The verification process usually takes 3-7 working days.

5. How to Claim BPJS Employment at the Branch Office

How to Claim BPJS Employment at the Branch Office (credit: unsplash)

If you are more comfortable making a claim in person, the BPJS Employment branch office also accepts claim submissions. Here is a guide on how to claim BPJS Employment at the branch office that can be done easily:

1. Visit the nearest BPJS Employment branch office.

2. Take a queue number for the claims service.

3. Prepare all original documents according to the type of claim.

4. Submit the documents to the officer when called.

5. Fill out the claim application form provided.

6. Follow a brief interview process with the officer.

7. The officer will process the claim and provide a receipt.

The claim process at the branch office usually takes 7-14 working days.

6. How to Claim BPJS Employment Through Partner Banks

Claims for BPJS Employment can also be made through official partner banks. This service combines the convenience of banking services with the claims process. Here is a guide on how to claim BPJS Employment through partner banks:

1. Make sure your chosen bank is one of the BPJS Employment partner banks.

2. Visit the branch office of the partner bank during operational hours.

3. Inform the staff that you want to make a BPJS claim.

4. Submit the required claim documents.

5. Fill out the claim application form provided.

6. Wait for the verification and approval process from the bank and BPJS.

That is among the guides on how to claim BPJS online and offline. With various available methods, the BPJS Employment claim process becomes easier and more flexible. You can choose the online method through the website and JMO application or go directly to the branch office and partner banks. Try it now, if not now, when else?

(kpl/psp)