Great! DANA Takes Concrete Steps to Support the Eradication of Online Gambling

Kapanlagi.com - Online gambling is currently a concerning phenomenon among the community, with serious threats that negatively impact the perpetrators. Many cases of online gambling have resulted in addiction. Besides disrupting productivity, this can also trigger criminal actions.

This phenomenon makes online gambling a national issue that needs to be addressed together. The government has shown its strong commitment, along with the issuance of Presidential Decree (Keppres) Number 21 of 2024 regarding the Task Force for the Eradication of Online Gambling in a comprehensive manner.

Along with this policy, DANA, as part of the financial technology industry, also supports the government and regulators in carrying out their duties. This is a form of DANA's commitment as the largest digital wallet in Indonesia to encourage the creation of a healthy, safe, and sustainable digital ecosystem.

Vince Iswara, CEO & Co-Founder of DANA Indonesia, said, "The significant growth we have achieved is a great mandate that we hold with trust. Therefore, the sustainability of our ecosystem, which is supported by governance, risk, and compliance, becomes the backbone of our operational sustainability. In the era of collaboration and synergy, DANA always works together with various authorities across sectors, including Bank Indonesia, the Ministry of Communication and Information Technology, and the Financial Transaction Reports and Analysis Center (PPATK), to ensure compliance elements are implemented."

Actively Report Online Gambling Sites and Share Industry Perspectives

As part of efforts to combat online gambling, DANA periodically informs its industry perspectives on various initiatives carried out to fight against online gambling. Interestingly, DANA is also involved in discussions with regulators and other industry players to share views on the modus operandi of online gambling and future mitigation steps.

Regular reporting to relevant ministries on websites suspected of engaging in illegal activities and using the DANA trademark as one of the payment options is also consistently done to minimize the emergence of online gambling practices.

Anti-Money Laundering & Counter Financing of Terrorism Unit

Since its presence in society, DANA has internally established an anti-money laundering and counter-financing of terrorism unit. This is in accordance with applicable regulations and to continue maintaining good governance.

This cross-sector unit performs compliance functions regarding the identification and reporting of suspicious financial transactions related to online gambling and consults with relevant authorities to observe the latest trends in online gambling practices. Other important information is consistently provided to the relevant authorities to facilitate financial analysis related to online gambling.

Promoting User Authenticity through Customer Identification Process

In terms of operations and innovation development, DANA has implemented the Customer Identification Process in the Account Opening Process for users and merchant partners to ensure the authenticity of user identities and profiles are properly identified and verified.

In this regard, DANA collaborates with relevant government agencies that manage population data and information. By promoting identity authenticity to all users and partners, DANA can anticipate fictitious accounts suspected of being used for online gambling activities. In future innovative features, DANA will continue to provide education and guidance to users to avoid online gambling practices.

Comprehensive Education across Communication Channels

To enhance all these efforts, DANA has launched a social media campaign titled 'Monitor, Confirm, and Report' which has been running from early July until the end of the year. This social media campaign highlights various types of digital crimes and how to report them to DANA's Customer Care. To provide comprehensive education, the same message will also be disseminated through the application, website, and other communication channels.

Offline education is also the next agenda for DANA, involving communities, various industries, and authorities, to ensure more impactful education. This educational effort targets groups of people categorized as special groups according to the spirit of SNKI, including MSMEs, women, and young people.

“The phenomenon of online gambling that is rampant in society requires special handling and strong cross-sector coordination. We believe that collaboration between industry players in the payment sector with the government and user education is the only way to eradicate illegal actions online. With that, Indonesia's vision of accelerating financial inclusion can be achieved and the digital economic ecosystem can grow healthily and sustainably,” concluded Vince.

(kpl/wri)