Kapanlagi.com - Registering a card, including Telkomsel, is a requirement for its users. This is mandatory for both old and new card users. However, what if the registered card is dead? You don't need to worry because there are actually ways to activate a dead Telkomsel card.
Maybe, some people can easily change their number when they know that their card is dead. However, some people feel reluctant to leave their old card because they are already used to the number. In situations like that, you need to know how to activate a dead Telkomsel card.
If you are someone who wants to keep your old number, pay attention to the card's grace period. Then, follow the steps to activate Telkomsel card that is dead as explained below. The requirements that you need to prepare are not much different from the previous registration.
Well, to make it clearer, you can read the information that contains the requirements and easy steps that you can take below.
Illustration (Credit: Pixabay)
Knowing the requirements before proceeding with the procedure to activate a dead Telkomsel card is important. This way, you don't need to go back and forth or search again for the requirements when you are ready to do it. The requirements needed for Indonesian citizens (WNI) and foreigners (WNA) are as follows:
Requirements for Card Registration for Indonesian Citizens:
- Electronic Identity Card (E-KTP).
- Family Card (KK).
Requirements for Card Registration for Foreigners:
- Passport.
- Permanent Stay Permit Card (KITAP).
- Temporary Stay Permit Card (KITAS).
After preparing the above requirements, please follow the steps in the next explanation.
Illustration (Credit: Pixabay)
How to activate a dead Telkomsel card can be done by visiting GraPARI or Graha Pari Sraya. GraPARI is Telkomsel's official customer service office.
Therefore, you can access various services, including activating a dead Telkomsel card at the office. To find out the steps, just follow the explanation below.
- Prepare the required documents, such as the old SIM card, KK number, and original E-KTP.
- Prepare the service fee to activate the Telkomsel card.
- Go to the nearest GraPARI.
- Meet the officer, state the purpose, and inform the various requirements needed.
- The card activation will be processed by the officer.
Illustration (Credit: Pixabay)
In addition to visiting the GraPARI office, you can also activate a dead Telkomsel card independently. You can do this when the grace period has not yet ended. Usually, the specified limit is no more than 15 days after the card's grace period.
If your grace period has not expired, please report it on the official social media account, such as the Twitter account @Telkomsel.
- Submit a request with the format of the number, time and date the grace period ends, and the location.
- Wait for the process until you receive confirmation from the admin.
In addition to social media, you can also make a report to the following call center,
- 0807 1811 811 (call center)
- 188 (customer service)
To access the above services, you need to prepare phone credit and requirements in the form of NIK E-KTP.
Illustration (Credit: Pixabay)
Not only dead cards, damaged and lost cards can also be a problem for users. Not only how to activate a dead Telkomsel card, how to unregister the card also needs to be known.
Therefore, there is an option to unregister or block for those of you who experience these problems if you don't want to use that number anymore.
That can be done because the risk of losing the number is quite large. For example, data misuse or fraud can target your safety. Therefore, it is important to block it using the following methods.
- Visit GraPARI and prepare the requirements such as NIK and Nomor KK that you used for registration.
- If the card is damaged, you can report it to get a replacement.
- Contact the official website https://my.telkomsel.com/sim-replacement
- Enter the required data such as mobile number and email, then follow the next process.
There is a list of Telkomsel contacts that you can contact to access the service, including:
- Telkomsel's official website at www.telkomsel.com.
- Help center in the MyTelkomsel application.
- Facebook Messenger at me/facebookVA.
- WhatsApp at 0811-1111-1111.
- Telegram at me/telegramVA LINE at me/lineVA
Well, KLovers, those are some easy ways to activate a dead Telkomsel card that you can do. In addition, there is also an option to unregister and block in case of loss. You need to know this to prevent data misuse that can be harmful.
(kpl/gen/ans)
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