Nafa Urbach Angry Because of Poor Performance of BPJS Health, Scolds the Branch Head of Magelang

Kapanlagi.com - Nafa Urbach, a senior artist and member of the Indonesian House of Representatives Commission IX, recently caused a stir among the public with her anger towards the BPJS Health service in Magelang and its surroundings. In a post made on February 26, 2025, she highlighted the service conditions that are considered very poor, especially for the small communities that desperately need access to proper healthcare. Nafa emphasized that this issue cannot be ignored.

"CITIZENS OF MAGELANG who have difficulty managing BPJS HEALTH please report to me!!! To the Head of the BPJS Health Branch Office in Magelang (maya susanti) don't mess around!!!!" typed Nafa Urbach in the caption of the post.

1. Anger at BPJS Health Services

Instagram/nafaurbach

Nafa Urbach expressed her anger on behalf of the small people of the Magelang region due to the difficulties with BPJS Health services. She also issued a warning and even mentioned someone's name in her post.

"If we have a hard time with BPJS Health in Magelang, how about the small community?"
"Don't mess around. To Maya Susantii!!!"

2. Encouragement to Report Complaints

Instagram/nafaurbach

As a concrete step, the former wife of Zack Lee formed a special team to handle complaints from residents regarding BPJS Health services. This team is tasked with directly listening to public complaints and finding solutions to the problems they face. She also provided a contact number for people to express their complaints about BPJS Health services to her team without hesitation.

"For residents in the Magelang Regency/City, Wonosobo Regency, Purworejo Regency, and Temanggung Regency who have complaints regarding BPJS Health services, please submit your complaints to our team, don't hesitate to contact the number..." she explained.

3. Equal Service Request

Instagram/nafaurbach

In the next post, Nafa wrote a long caption stating that the BPJS Kesehatan service should be equal without discrimination. The good treatment of all layers of society is the highlight that this beautiful artist wants to emphasize.

"All citizens who are having difficulties related to BPJS KeseHATAN in electoral district 6, please feel free to contact my staff for assistance. For me, citizens of electoral district 6, whoever they are, from whatever group they belong to, are still equal!!! Treat them well at the hospital and serve them sincerely, provide quick referrals if they need a referral hospital. To all related parties, do not be rude and look down on the lower society. Do not put on a stern face and make them afraid before anything happens. SERVE BECAUSE WE ARE PUBLIC SERVANTS." she wrote.

4. Diverse Public Reactions

Instagram/nafaurbach

Nafa Urbach's post has triggered a variety of public reactions. Many support her actions, but there are also critics of her delivery. Some netizens feel that Nafa's anger is a sincere form of concern for the community, while others argue that she should have chosen a more diplomatic approach.

The issue of BPJS Kesehatan services has indeed become a hot topic among the public. Many complain about the difficulty of accessing services and the lack of transparency in the process. This adds to the burden for people who are already economically pressured, especially in tough times like now.

5. Hope for Improvement

With Nafa Urbach's attention, it is hoped that BPJS Kesehatan can quickly evaluate and improve the services they provide. The public certainly hopes that their complaints will be heard and taken seriously.

(kpl/fbi)