No Need to Fear Losing Your Balance When Your Phone is Lost, Check Out These 3 Protection Steps!

Kapanlagi.com - Losing your phone not only causes panic but can also lead to significant financial losses. Especially if your digital wallet balance suddenly disappears because you didn't secure your account in time. In this digital age, smartphones are no longer just communication tools; they have become the center of financial activities. From daily transactions, bill payments, to storing balances in e-wallets, everything is neatly kept in your grasp.

Unfortunately, many people still neglect the security protection of their phones. Once your phone is lost and falls into the wrong hands, your digital wallet account can be misused immediately. To prevent such incidents from happening to you, let's take a look at these three important protection steps that you can implement starting now!

1. Always Activate the Lock Feature on Your Smartphone

The first step you must take to protect your digital wallet balance is to activate the screen lock on your smartphone. Whether it's a PIN, pattern, fingerprint, or face scanner, all of these can serve as an initial defense to prevent unauthorized access to your phone's contents. Never leave your phone in a state that can be unlocked with just a swipe, as that is like leaving your front door wide open!

It's even better to use a combination of security methods. For example, use facial recognition or fingerprint scanning as the primary method, and keep a PIN as a backup. With this double security, the chances of someone else being able to unlock your phone become much smaller. Remember, the harder it is to access your phone, the safer your digital wallet contents will be.

2. Activate Additional Protection in the Digital Wallet App

Illustration of a digital wallet PIN. (c) realinemedia/Depositphotos.com

In addition to locking your phone screen, also enable security features within the digital wallet app itself. Almost all e-wallet applications currently provide additional protection such as a special PIN, OTP verification, or even biometric login. Never disable these features as they are crucial for preventing misuse of your balance if your phone falls into someone else's hands.

Also, enable notifications for every transaction. This way, you can immediately know if there is any suspicious activity on your account. If necessary, set a daily transaction limit so it isn't too high. This can serve as an additional precaution in case of a breach. Essentially, treat your digital wallet account like a bank account; be extra careful and protected from various risk loopholes.

3. Use a Digital Wallet with Protection Features, Like DANA

To be safer, make sure the digital wallet you use has an advanced protection system. One of them is DANA, which has layered protection called DANA Protection with a 100% Money Back Guarantee if the balance is lost beyond your control.

With DANA Protection, you can claim a 100% balance refund for cases such as a lost phone, DANA account being taken over, or if a transaction is pending. If you want to take advantage of this service, make sure you are a DANA Premium user, have activated DANA Viz, and have never shared your PIN/OTP with anyone.

Submit a report to DIANA, the digital assistant in DANA, no later than 60 days after the incident, and you have a good chance of getting your balance back. But remember, if there is any element of negligence from the user or if there is insufficient evidence, the claim may be denied.

How to Claim DANA Protection

If you experience an issue and want to claim DANA Protection, follow these steps:

- Tap DANA Protection on the homepage of the DANA application.

- Read detailed information about the types of protection offered.

- Press the DIANA button to start the reporting process.

- Clearly state and explain the issue you are experiencing.

- Upload transaction details and documents needed to expedite the claim process.

- Check the progress of the claim process regularly through DIANA.

With comprehensive protection like this, there's no need to panic too much if you lose your phone as long as all security features have been activated from the start. Let's download or update the DANA application on your smartphone as an initial step to protect your digital wallet balance for more comfortable daily transactions!

(kpl/wri)